Customer Service Representative
Greensburg, PA Greensburg, PA Full-time Full-time Estimated:
$31.
5K - $39.
9K a year Estimated:
$31.
5K - $39.
9K a year Are you looking to advance your sales career with a company that has grown every year since it started? We are growing at a fast pace and we are consistently looking to increase our staff.
Ice Qube Inc.
is a fun, competitive, fast moving environment if this appeals to you, and you have inside sales experience, please apply! Ice Qube, Inc.
is an innovative, industry leader with a full line of electrical enclosure cooling products.
Globally renown, Ice Qube products are used in virtually every industry.
As we continue to grow, we are seeking candidates to join our team.
This position is located in our Greensburg, PA location.
We offer an excellent benefits package including medical and dental insurances.
Fully paid vision, short and long term disability, and life insurance.
HRA, EAP, Simple IRA with 100% company match up to 3%.
Paid vacation, PTO, sick time and holidays.
Our Customer Service Representatives present and sell our complete line of top and side mount industrial air conditioners.
They collaborate with multiple organizations in the sales network to create sales, develop their customers and pursue leads to qualify new accounts.
We grow by identifying the marketplace needs and applying the correct solution to the customer application.
Work hours are Monday - Friday Only.
JOB SUMMARY The Customer Service position is responsible for all sales activities to maintain current customer accounts and develop new customer leads ESSENTIAL FUNCTIONS Present and sell company products to current customers in database Identify specific sales targets and recommend products to customers, based on customer's needs and interests Follow up on leads to develop new customers and advance networking opportunities Communicate clearly with customers through phone contact and email to negotiate prices and other sales terms Estimate quotes and purchase orders compliant with ISO standards, provide credit or contract terms, warranties, and delivery dates Resolve customer concerns according to company policies and document customer interaction in customer service module Maintain current product knowledge to answer customer questions about product, prices, availability, product uses and credit terms JOB QUALIFICATIONS A minimum of 2 years over the phone product and/or sales experience is required Proven experience in observing, receiving, and otherwise obtaining information from relevant sources and utilizing the information to choose the best solutions and solve problems Strong interpersonal and communication skills as demonstrated in previous employment Salary is commensurate with experience WORK ENVIRONMENT Administrative office setting Contact with others via telephone, deals with external customers, works within a team and use of electronic mail Time is spent on the phone with customers while researching and inputting information into sales software Job Type:
Full-time Schedule:
Monday to Friday Ability to commute/relocate:
Greensburg, PA 15601:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Required) Work Location:
In person Present and sell company products to current customers in database Identify specific sales targets and recommend products to customers, based on customer's needs and interests Follow up on leads to develop new customers and advance networking opportunities Communicate clearly with customers through phone contact and email to negotiate prices and other sales terms Estimate quotes and purchase orders compliant with ISO standards, provide credit or contract terms, warranties, and delivery dates Resolve customer concerns according to company policies and document customer interaction in customer service module Maintain current product knowledge to answer customer questions about product, prices, availability, product uses and credit terms A minimum of 2 years over the phone product and/or sales experience is required Proven experience in observing, receiving, and otherwise obtaining information from relevant sources and utilizing the information to choose the best solutions and solve problems Strong interpersonal and communication skills as demonstrated in previous employment Salary is commensurate with experience Administrative office setting Contact with others via telephone, deals with external customers, works within a team and use of electronic mail Time is spent on the phone with customers while researching and inputting information into sales software Monday to Friday Greensburg, PA 15601:
Reliably commute or planning to relocate before starting work (Preferred) High school or equivalent (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
$31.
5K - $39.
9K a year Estimated:
$31.
5K - $39.
9K a year Are you looking to advance your sales career with a company that has grown every year since it started? We are growing at a fast pace and we are consistently looking to increase our staff.
Ice Qube Inc.
is a fun, competitive, fast moving environment if this appeals to you, and you have inside sales experience, please apply! Ice Qube, Inc.
is an innovative, industry leader with a full line of electrical enclosure cooling products.
Globally renown, Ice Qube products are used in virtually every industry.
As we continue to grow, we are seeking candidates to join our team.
This position is located in our Greensburg, PA location.
We offer an excellent benefits package including medical and dental insurances.
Fully paid vision, short and long term disability, and life insurance.
HRA, EAP, Simple IRA with 100% company match up to 3%.
Paid vacation, PTO, sick time and holidays.
Our Customer Service Representatives present and sell our complete line of top and side mount industrial air conditioners.
They collaborate with multiple organizations in the sales network to create sales, develop their customers and pursue leads to qualify new accounts.
We grow by identifying the marketplace needs and applying the correct solution to the customer application.
Work hours are Monday - Friday Only.
JOB SUMMARY The Customer Service position is responsible for all sales activities to maintain current customer accounts and develop new customer leads ESSENTIAL FUNCTIONS Present and sell company products to current customers in database Identify specific sales targets and recommend products to customers, based on customer's needs and interests Follow up on leads to develop new customers and advance networking opportunities Communicate clearly with customers through phone contact and email to negotiate prices and other sales terms Estimate quotes and purchase orders compliant with ISO standards, provide credit or contract terms, warranties, and delivery dates Resolve customer concerns according to company policies and document customer interaction in customer service module Maintain current product knowledge to answer customer questions about product, prices, availability, product uses and credit terms JOB QUALIFICATIONS A minimum of 2 years over the phone product and/or sales experience is required Proven experience in observing, receiving, and otherwise obtaining information from relevant sources and utilizing the information to choose the best solutions and solve problems Strong interpersonal and communication skills as demonstrated in previous employment Salary is commensurate with experience WORK ENVIRONMENT Administrative office setting Contact with others via telephone, deals with external customers, works within a team and use of electronic mail Time is spent on the phone with customers while researching and inputting information into sales software Job Type:
Full-time Schedule:
Monday to Friday Ability to commute/relocate:
Greensburg, PA 15601:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Required) Work Location:
In person Present and sell company products to current customers in database Identify specific sales targets and recommend products to customers, based on customer's needs and interests Follow up on leads to develop new customers and advance networking opportunities Communicate clearly with customers through phone contact and email to negotiate prices and other sales terms Estimate quotes and purchase orders compliant with ISO standards, provide credit or contract terms, warranties, and delivery dates Resolve customer concerns according to company policies and document customer interaction in customer service module Maintain current product knowledge to answer customer questions about product, prices, availability, product uses and credit terms A minimum of 2 years over the phone product and/or sales experience is required Proven experience in observing, receiving, and otherwise obtaining information from relevant sources and utilizing the information to choose the best solutions and solve problems Strong interpersonal and communication skills as demonstrated in previous employment Salary is commensurate with experience Administrative office setting Contact with others via telephone, deals with external customers, works within a team and use of electronic mail Time is spent on the phone with customers while researching and inputting information into sales software Monday to Friday Greensburg, PA 15601:
Reliably commute or planning to relocate before starting work (Preferred) High school or equivalent (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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